FAQs
How do I order?
Please complete the order form. If you already have a monogram that you'd like to use, please attach it there, or if you'd like for me to create one for you at no additional charge, simply let me know your first names, last initial, wedding date, wedding colors, and the monogram number of the design you would like from our monogram page. Also let me know if there is anything special about your order -- a specific length, any flourish or quote that you'd like to add, a particular style you're looking for in the monogram, etc.
From there, I'll create a monogram proof for you. You can feel free to ask me to tweak it until you get your ideal design. Once you approve a final design, I can either e-mail you a PayPal invoice, or I do also accept personal checks and money orders.
What fabric are your aisle runners made out of?
My standard runners are made of a durable blend of polyester and rayon. Upgraded runners are available... please contact me for more information.
How many people work at Custom Aisle Boutique?
One, me. I do everything from maintaining the website, responding to brides, designing monogram proofs, painting every aisle runner, bookkeeping, marketing, purchasing, packaging and shipping.
What colors do your aisle runners come in?
My standard runners are white and ivory. Please contact me for any other colors that you might like.
I want to incorporate the same font from my invitations, the same color as my bridesmaid dresses, etc.
Simply send me a digital file of your invitations or other inspiration, and I will do my best to find the font or recreate what you need in your monogram. For a specific color, you can either send me the link to a site with the color on it (for example, David's bridal dresses in clover), send me a picture with the color you'd like to incorporate, or mail me an actual swatch of the color you'd like.
Would I be able to approve the design before you start to paint?
Absolutely! This is my standard practice, and I want to ensure that you are 100% satisfied with the design before I begin production.
When can I expect my order?
The aisle runner will ship within six weeks after payment clears. It will be shipped via USPS Priority Mail and will take 2-3 business days within the U.S. and approximately 6-10 business days to Canada and most other countries. Rush orders (ship within two weeks) are available for an additional $40.
What do I do with the aisle runner after the wedding?
Many brides cut off the monogrammed portion of their aisle runner after the wedding and frame it in their house to make a beautiful wall decoration!
Where do you ship from?
Omaha, Nebraska
Do you accept orders outside of the U.S.?
Yes, Custom Aisle Boutique loves international orders! Shipping to Mexico or Canada is $40. Shipping to all other countries is $50. Any customs, duties, and taxes are the responsibility of the recipient, simply because we have no control over the government-imposed charges of your country and cannot determine what they may be.
What is your return policy?
Due to the custom nature of my work, no refunds are allowed.